Returns & Exchanges

At Supplies By Us, every item is made to order with care. Because our products are custom-made specifically for each customer, all sales are final.

Please review your order carefully before completing your purchase, including your selected size, color, quantity, and shipping information.

All Sales Are Final

We do not accept returns, refunds, or exchanges for:

• Incorrect size ordered
• Change of mind
• Color preference
• Buyer's remorse
• Incorrect shipping information provided at checkout
• Custom or made-to-order products

Please refer to our Size Guide before placing your order to ensure the best fit.

Damaged or Incorrect Orders

Your satisfaction is important to us. If you receive an item that is damaged, defective, or if we made an error with your order, please contact us within 7 days of delivery.

To help us resolve the issue as quickly as possible, please include:

• Your order number
• A brief description of the issue
• Clear photos of the item and packaging

If the issue is determined to be our error, we'll work with you to provide an appropriate resolution.

Order Changes & Cancellations

Because orders begin processing shortly after they are placed, we cannot guarantee changes or cancellations once production has started.

If you need to request a change, please contact us as soon as possible, and we'll do our best to assist you.

Questions?

If you have any questions before placing your order, we're happy to help.

Email: support@suppliesbyus.com

We're committed to providing quality products and excellent customer service every step of the wa